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44 E 46th St · New York, NY 10017(212) 869-4731

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WORKING REMOTELY WITH CLIENTS WORLDWIDE

Cannot make it to our New York store? Not to worry, Lauren B works remotely with clients across the country and world.

CUSTOM RING DESIGN AND CENTER DIAMOND SELECTION

  • Determine a ring design, center-stone type/shape and price range that you would like to focus on. We can custom make any ring design shown on our website, Instagram page, YouTube or elsewhere for any size, quality or shape center diamond to fit any budget or match any taste. Pricing for each ring is based on the design elements, materials and metal selected; platinum and 14 or 18 karat white, yellow, rose gold.
  • Based on your target price range as well as the desired center-stone quality and carat weight, our diamond advisor will carefully sort through our expansive inventory and hand select the best center stone options for your consideration. An e-mail will be sent with all the specifics including pricing and applicable laboratory grading
  • We will also email an HD quality video of each diamond on its own, a side by side comparison and placed into an engagement ring setting of your choice. This will clearly show you all the live details of the diamond which you cannot read on a certificate.
  • Please note that once a diamond is presented it can only be held aside for three days before we must release it back into our inventory.  Once you view the video let us know which one interests you most and we will be able to place a hold on it for you. We strongly recommend that you only proceed to the center diamond selection phase if you are ready to make a purchase as a diamond presented today will most likely not be available a few weeks, or months, into the future.
  • Our advisors are always available to guide you every step of the way, providing our expert opinions and answering any questions you may have regarding each center-stone. You will surely be able to make a confident, informed decision.

CREATING YOUR CUSTOM RING

  • After a diamond is selected, ring design finalized, and price agreed upon, a 50% deposit payment is required to start creating your ring. Secure payment options available are: credit card (via password protected Adobe Sign form), bank wire transfer, check, or PayPal. We also offer six months' interest free financing through Wells Fargo which can be applied for in store. Once the initial payment has been received, a scanned work order document will be e-mailed to you stating all the details on the item being purchased including the amount paid, balance owed and any other relevant information.
  • If you are providing your own center-stone we would gladly be able to create the ring setting for you, however we must have the opportunity to match or beat the price for a similar, if not better, center-stone. Please keep in mind there is “corkage fee” ($200 to $300 depending on stone size) for having an outside stone set into one of our custom designs. It is recommended that we have the actual stone in hand when creating your ring to ensure a perfect fit. We can e-mail you a reverse shipping label that will provide you with insured delivery to our store location
  • Because this is a custom order, tailored to your exact specifications, we cannot accept any returns or refunds unless the final product is not as originally agreed upon.  We work with each client closely to ensure a perfect finished ring that exceeds all expectations.

COMPLETION, DELIVERY AND DOCUMENTS

  • As soon as the ring is completed we will send you photographs or video of the final product for approval. We are confident you will be amazed!  Standard production time for a ring is approximately three weeks, however rush orders are available
  • With your consent, we will arrange for final payment and shipment (or in-store pickup) of the ring. All shipping is done securely through registered and insured UPS or FedEx mail, and we do ship around the globe.  Please note that if you live outside of New York state there is no applicable sales tax which will amount to some great savings. However, if you live abroad you will be responsible for any local duties/taxes. We will mail the ring to you on your desired date, and e-mail you a tracking number ahead of time.
  • Your ring will come with an official store receipt, diamond certificate, and full appraisal. We stand behind our product and guarantee your complete satisfaction.  We also provide a manufacturing warranty that you can read more about on our website
 
RING RE-SIZING
  •  At Lauren B we provide complimentary one time re-sizing on all rings purchased. For those
    located in the Tri-State Area we recommend bringing your fiancée into the store so we can
    accurately measure the ring size before proceeding. For those who are unable to make it into
    our New York showroom, the round-trip shipping cost is $100 and greater (depending on the value), and we will provide you with an insured reverse shipping label via e-mail. Please ensure an accurate measurement prior to sending the ring for re-fitting so we can have the ring sized accurately.