44 E 46th St · New York, NY 10017              (212) 869-4731

Custom Design

Welcome to Lauren B

With many years of experience in the jewelry industry, Lauren B is a leader in the field of custom engagement and wedding rings. All of our designs are handcrafted to fit the exact shape and measurements of the center stone for every ring; whether it be one of our many rings that are available for purchase in store, or a custom made design. We’re equally as well known for our extensive loose diamond, colored gemstone, and moissanite inventory where your best center stone options will be found. We take these two factors and combine them with a hands-on personalized customer service approach for clients working with us in our New York store, or designing remotely from all corners of the world.

We look forward to working with you.

 

Index

Welcome to Lauren B1
Custom Design3
Working with Us Remotely1
Working with Us in Store7
Documents with Purchase10
Frequently Asked Questions10
Frequently Asked Questions11
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Handmade Ring5,000 Custom Rings Handmade & Growing

"They definitely didn't take any shortcuts with the process. The quality of the ring speaks for itself. The craftsmanship is impeccable and truthfully I don't think we could imagine any another jeweler being on par."

"On top of the amazing service, my fiance was floored by the beauty of the ring. I shopped around, and Lauren B was by far the most elegant and beautiful on the market."

"All in all, I have nothing but praise for Lauren B - they're leading the market in a way that encourages international clientele. I could have easily found somewhere close to home that was more convenient but for their pricing, customer service and ease of process, why would I?"

Custom Design

We have over 300 in-stock engagement rings available for purchase, however, if you do not find that perfect ring exactly as you want it, then our custom design process is for you! There is no additional fee for custom building your ring, and every setting is handmade to suit the exact measurements and outline of every center stone; regardless of shape, size, or stone type. We create our rings using precious metals of 14K and 18K gold in any color combination, as well as platinum.

Step 1 Ring Design

Your complete engagement ring is comprised of two main pricing components: the center-stone and setting. In our custom design program, we can make any setting design shown on our website, social media, or outside inspiration for any size/quality/shape center stone. We can also fuse various design elements of different rings into your custom ring.

Ring Design1Ring Design2Ring Design3Ring Design4

Step 2 The Center-Stone

Based on your price range and center-stone specifications, a Lauren B design advisor will carefully sort through our expansive inventory and hand select the best options to present you with. It is recommended that you proceed to the center-stone selection phase if you are ready to move forward with finalizing your complete ring design and securing your center-stone with a deposit. Our inventory is ever changing, and what is available today will likely not be available in the near future.

Center StoneProvided Stones We will always “re-set” your heirloom center stone, or existing engagement ring center stone. We also work with recently purchased outside stones as long as we are provided an equal opportunity to offer you something of comparable, or better, quality and price from our inventory. Please note that our outside stone ‘corkage fee’ starts at $300. We do need your stone on hand to create the custom setting and will send you a prepaid insured shipping label to safely send your center-stone to our store.

Step 3 The Next Steps

Once the center-stone is selected and the complete ring design is finalized, your design consultant will email you a full price breakdown of your order, re-confirming every detail. At this time, a 50% deposit is requested in order to remove the stone from our inventory and to begin production on your custom piece. Anytime that you make a deposit or payment towards your order, your consultant will send you an official work order receipt with all the details of your purchase, payment(s) made and balance due. Standard production time for a custom ring is approximately three to five weeks, and once complete we will arrange the next steps of final payment, and shipping or in store pick up with you. Rush orders are available and additional fees associated with certain deadlines.

Working With Us Remotely

We work with a majority of our clients remotely, communicating exclusively by email and phone. Read more about this process below.

ring design

Ring Design Many of our clients base their chosen ring design off of our previously designed engagement rings and customize along the way. You can find an extensive catalogue of completed rings for inspiration on our website www.laurenb.com, Instagram page or YouTube channel. Your diamond and design consultant is available to guide you every step of the way and help finalize each component of your ring setting style

center stone

Center-Stone Selection Your consultant will email you an HD Diamond Selection video showing each stone individually followed by a side by side comparison. This will clearly show you all the nuances and beauty of the stones, which cannot be gained from a still photo or grading report. We do not list a database of loose stones because we tailor each stone selection to that client’s requests and ensure its value and quality; we only work with GIA graded diamonds. We recommend that you quickly notify your consultant as to which stone you like best so that it can be held aside for you during the deposit process. We can hold a stone for three days without a deposit before we must release it back into our inventory.

payment

Deposit and Payment Methods Once the center-stone/design are finalized, a 50% deposit is requested to remove the stone from our inventory and to begin production on your custom design. Lauren B accepts all major credit cards, checks, bank wire transfers and PayPal. For credit card payments we will send you a password protected Adobe Sign Credit Card Authorization Form, where you can securely provide your card details. Wire transfers arepreferred and your design consultant will send you our account details in order to help you initiate one. To read about financing and layaway plans, please see here. Anytime that you make a deposit or payment towards your order, your consultant will send you an of official work order receipt with all the details of your purchase, payment(s) made and balance due.

Shopping Remotely continued

ring production

Ring Production We ask for 3-5 weeks to create each custom made ring, however we can accommodate most any time-frame as long as it is discussed prior to production. Please note there are a rush fees associated with certain deadlines.

ring completion

Ring Completion Once your ring is completed, your design consultant will alert you via email along with an HD video, or photos of your finished piece. During this time, the final payment will be initiated and shipping details will be confirmed. We will always re-confirm the mailing address with you as well as the date of arrival to ensure someone is available to sign for the package.

delivery

Delivery & Documents: All rings are shipped via FedEx or UPS overnight or second day air, and insured for the full value of your purchase. If the finished piece is mailed outside of New York state, there is no applicable sales tax which will amount to some great savings. Should you live abroad there are local duties/taxes which you will be responsible for. We will send the ring to you on your desired date and will also email you a tracking number ahead of time. Your ring will come with an official store receipt, diamond grading report (if applicable), full appraisal and lifetime warranty card. For a full list of documents you will receive, click here

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Working with Us in Store

We highly recommend scheduling an appointment before making a trip to our showroom, to ensure one of our diamond and design consultants are available to provide you with a one-on-one consultation. Walk-ins are welcomed during the week, however Sundays are strictly by appointment only; please refer to our store hours here.

appointment

Initial Appointment We will create a design file where your setting design, ring size, and center stone preferences are recorded. The file can easily be accessed in the future whenever you choose to move forward. If you find your ideal ring during this time, your consultant will assist you in purchasing it on the spot.

follow-up

Follow Up We will follow up with you, or your significant other, promptly after the appointment and can continue with the next steps of finalizing the design remotely or in store.

LaurenB Store

Working with Us in Store continued

center stone

Center-Stone Selection If you are interested in viewing a specific selection of center stones, it is best to give us as much notice as possible so we can prepare the best options available. This step can also be done remotely. In order to secure your center stone and begin production, a 50% deposit of the total is required. We can hold your center stone for up to 3 days while finalizing deposit details before it returns to our vault.

payment

Deposit and Payment Methods Lauren B Jewelry accepts all major credit cards, checks, bank wire transfers and PayPal. To read about Wells Fargo interest free financing, layaway plans, and more please see our Payments and Financing page here

ring production

Ring Production We ask for 3-5 weeks to create each custom made ring, however we can accommodate most any time-frame as long as it is discussed prior to production. Please note there are rush fees associated with certain deadlines.

ring completion

Ring Completion Once your ring returns from production, your diamond and design consultant will alert you via email. You are welcome to approve the ring in person, or remotely via an HD video, and make final payment thereafter. Once the item is paid in full, you can pick it up from our showroom (8.875% NY state tax applies) or have it shipped via fully insured next day air shipping.

delivery

Delivery & Documents All rings are shipped fully insured via FEDEX or UPS overnight or second day air mail; signature required. If the finished piece is mailed outside of New York state, there is no applicable sales tax. Should you live abroad, there are local duties/taxes which you will be responsible for. We will send the ring to you on your desired date and will also emai you a tracking number ahead of time. For a full list of documents you will receive, click here

Documents With Purchase

You will receive the following documents with your ring:

  • Official Lauren B invoice
  • Original GIA grading report for center diamonds, or Warranty card for moissanites
  • Signed appraisal
  • Lauren B Lifetime manufacturing warranty card
  • Ring Care Guide
  • Jeweler’s Mutual Insurance information pamphlet
  • Velvet Lauren B ring box

Ring Insurance Lauren B highly recommends working with Jeweler’s Mutual to have your piece insured. For most pieces, they can provide same day insurance after the quote is prepared based on the appraisal given to you. Contact Jeweler’s Mutual directly for additional insurance related questions.

Frequently Asked Questions

Lifetime Manufacturing Warranty Lauren B highly recommends working with Jeweler’s Mutual to have your piece insured. For most pieces, they can provide same day insurance after the quote is prepared based on the appraisal given to you. Contact Jeweler’s Mutual directly for additional insurance related questions.

Why Are There No Prices Listed Online? We work closely with each client, designing and customizing every ring to accommodate the budget and aesthetic requests. Pricing depends on many factors including setting style, center-stone type, size and quality, metal and finger size.

Upgrade Policy All certified diamonds purchased from Lauren B are eligible for a 100% credit towards a new diamond that is at least double in value or more and must be three years after your initial purchase to be eligible. Read more here

Exchange and Refund Policy Standard in stock items may be returned or exchanged within 10 days but must show no signs of wear or tear. We do not accept returns on custom made items, or stock rings that have been altered in any way after purchase. Read more here
For any additional questions you may have, please refer to our FAQ page here or contact your consultant directly.

Ring Sizing & Resizing

At Lauren B, we provide complimentary one time re-sizing on all rings purchased. For those located in the Tri-State Area, please make an appointment for your partner to be sized. It’s ideal that we complete the sizing before the ring is made but we can provide this service after the proposal as well. For those who cannot make it into our New York showroom, we strongly suggest either going to a local jewelry store to have your ring finger size taken, or using an online measuring tool if the former is not an option.

Ring SizingThere are fully insured shipping costs associated with the shipment, and you will receive a Reverse Shipping Authorization form which needs to be filled out, printed and included with in your package. We will also send you a fully insured return Fed-Ex shipping label, please drop your package off with a shipping associate at a certified FedEx shipping facility.

Measuring Tips Finger sizes tend to fluctuate according to body temperature, time of day, climate, and general environmental factors. Fingers tend to swell up in the heat as the day progresses, and can constrict when you are cold.

How the ring should fit The ring should be just large enough to go over your knuckle but fit snug enough once on your finger in order to avoid shifting side to side, or falling off. Many of our designs feature delicate bands so we typically recommend a tighter fit to our clients.

We Look Forward to Working With You

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