44 E 46th St · New York, NY 10017              (212) 869-4731

LB Studio

About LB Studio

About LB Studio is a carefully curated selection of women’s jewellery set in gold and featuring diamonds and gemstones. All pieces from this collection will begin with the letters LX in the item number. Currently, this collection is only available for sale online, directly through our website www.laurenb.com for United States shipping. Terms and conditions for these pieces are outlined here and do not follow the same protocol as our engagement ring, wedding band and fine jewellery collection. Please email [email protected] for any related inquiries

Your Order

Your Order All orders placed for in-stock items will be processed immediately and ship between two to five business days. Out of stock items will ship within four to six weeks unless otherwise noted. For expedited shipping inquiries please contact [email protected] referencing your order number.

Shipping

Shipping Items are shipped via FedEX overnight or second day air and a signature is required upon delivery. For in-stock items please specify which date you would like to receive the item at checkout. For out-of-stock special orders, we will email you once the item is ready to coordinate a shipping date. In all cases we will email you a tracking number once the shipment has been created. If you need to ship your item to a non-billing address, we reserve the right to ask for address verification. Please see our shipping rates below which only apply for addresses within the United States.

ITEM VALUESHIPPING/INSURANCE COST
Up to $2,500$50
$2,500 to $5,000$75
$5,000 to $10,000$100
$10,000 and up (next day air)$125 and up

In Store Pick-Up

In Store Pick-Up.

Returns

Returns All sales are final for any out-of-stock special orders unless there is a product defect. If you need to cancel your order, you have a 24-hour window from the time the order was placed to email us at [email protected]. For in-stock items there is a 7 day return period from the time the item is received and must be in its original, unworn condition and packaging. To do so please email [email protected] with your order#, reason for return and we will provide you with a prepaid shipping label along with a return authorization number. Upon receiving your item back in the mail, we will inspect the item and issue credit if it is in its original condition less the return shipping cost. We reserve the right to refuse any return based on the condition of the piece.

Repairs

Repairs For all repair inquiries on LB Studio pieces please contact [email protected] referencing your order#. We guarantee our pieces against manufacturing defects for the first 60 days and will repair your item free of charge less the shipping cost. If it has been deemed the item has been damaged intentionally or worn improperly, we reserve the right to refuse the repair. After 60 days, we can still repair your piece for a charge that is based on the nature of the work needed. All repairs take between two to four weeks, and once it is ready to ship, we will contact you and provide you with tracking information.

Metal Color

Metal Color Most items are available for order in any metal color. If the “Special order item; allow 4 to 6 weeks for delivery time” message appears after you select the metal color, it means that option is not in stock and will be custom made for you. The metal color that appears by default on the product page is the one we currently have in stock however we may have multiple options available.

Finger Size

Finger Size Rings are usually available in finger sizes of 3 to 9. If you need a ring size outside of this range, please contact us directly to see if it can be ordered. If the “Special order item; allow 4 to 6 weeks for delivery time” message appears after you select the ring size, it means that option is not in stock and will be custom made for you. The finger size that appears by default on the product page is the one we currently have in stock however we may have multiple options available.

Payment

Payment Direct through the website orders can only be processed using credit cards. If you need to pay by bank wire transfer or certified check please email [email protected]. Layaway plans are not available for LB Studio pieces and must be paid in full at the time the order is placed.

Sales Tax

Sales Tax State sales tax of 8.875% is only collected on orders shipped within New York state and will be calculated at checkout. For orders shipped abroad, the client is responsible for local duties and taxes which typically range from 10% to 20% of the purchase price.

Accuracy of Billing and Account Info

WARRANTY

Accuracy of Billing and Account Info We reserve the right to refuse any order made with us based on our sole discretion. This may be due to the nature of the order or account information. We will attempt to notify you by email once your order has been cancelled.

Jewelry Care

Jewelry Care All pieces of jewelry should be worn with care and any sudden contact or constant friction with another surface may cause damage to it. Some common tips to keep in mind to help maintain the longevity of your piece:

  • Remove your jewelry before daily routines like showering, lotion, perfume, etc
  • Keep jewelry off when engaging in strenuous activities especially the gym
  • Do not wear your jewelry to sleep as it can get caught on fabrics causing the prongs and metal to bend out of shape
  • Clean your jewelry using a soft tooth brush and scrubbing it gently mild soap and warm water
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